OfficeRocket has extensive government experience in:
- Launching Lean work simplification programs
- Simplifying knowledge and service work
- Integrating Lean kaizen with software and technology solutions
- Managing resistance
With years of experience working with government, OfficeRocket understands the complexity of driving productive innovation in public institutions. A well-intentioned force-fit of business approaches to government processes is often problematic. It’s not that Lean doesn’t work in government—it does. The problem lies in not respecting the differences between government and business, and adjusting accordingly.
For example, government culture is different from business culture, with good reason. First, government is mission driven, not profit driven. While this is obvious, the implications may not be. When an organization is profit driven, they can make financial decisions and take financial risks that would be inappropriate—even illegal—in government. Another difference is that government exists for public good vs. shareholder value. It exists for the benefit of society and is chartered with fulfilling a mission. This key difference drives a different decision-making logic.
OfficeRocket understands these and other key differences, and has evolved an approach to fit government culture and realities.
When you work with us, we lead with respect. The fact is, you are getting things done. The problem is that the good work you do is buried under non-value-added work. The good thing is that you can do something about all that non-value-added work. We can show you how.
“Carlos delivers Lean concepts so well that people want to be a part of the project
and they embrace serious change with enthusiasm.”
—A government client