What You Get
More capacity, more time: you will discover how to liberate capacity—and time—that has been hiding in plain sight. You can use that new-found capacity in any way you like.
More control: you won’t feel at the mercy of “the way things have always been done.” You will have concrete ways to overcome process problems and improve productivity.
More engagement: most find their employees become more engaged in their work and the mission of the organization.
Respect for your time: we make our training and workshops simple and to-the-point. No time wasters. You learn only what you need to get the job done.
Responsiveness: Because we believe in our clients and their ability to be self-directed, we provide everything you need to grasp and apply new knowledge and skills. If you have questions, we are here to help. We are invested in your success.
Lean Expertise: What you learn is informed by Carlos’s decades of Lean experience in applying Lean principles to live and virtual office environments. He learned early on that Lean manufacturing principles are applicable to office environments, and that translation into the language of the office is essential.
Learning Expertise: Carlos’s experience teaching Lean means you learn as effectively and quickly as possible. You learn what you need when you need it, nothing extra. Presented in simplified English, you won’t be forced to learn technical jargon.
Generosity of Spirit: Carlos knows what it’s like to grapple with resistance in the face of change. He’s been on both sides of it. He offers ways to deal with resistance based on understanding it as a natural, healthy human response to the unfamiliar or uncomfortable. He guides leaders and managers to stand for what you believe and for your personal commitment to taking action.